Subscription Package Terms & Conditions
Full Season Subscription Package Terms & Conditions
- You may exchange your tickets from one performance into another existing performance as available.
- No exchanges allowed 24 hours prior to performance.
- Note: Exchanges are subject to availability and restrictions apply. Upgrade charges may apply if exchanging into a higher-value ticket. There are no exchanges, refunds, or replacement tickets for missed performances.
- If exchanging into a more expensive performance or seating section, you will need to pay the difference in ticket price.
- ECA Special Engagements may not be eligible for early access, discount or exchange.
- No Season Subscription refunds.
- Your selected seats will be held for two weeks after a special engagement goes on sale, and will be released if you do not purchase within this time frame.
- Full Season subscriptions will go off-sale September 8, 2025.
- No shows within a subscription may be refunded individually.
- Shows within subscription are subject to change based on artist’s tour schedule, and ECA is not responsible for these potential changes/cancellations.
- Additional discounts may not be added on top of a subscription discount (student, military, etc.).
- Discounts are off the price of the face ticket value. Our historic building preservation fee and processing fee are not eligible for discount.
- ECA reserves the right to retain a percentage of seats for single ticket sales in each performance.
Build Your Own Subscription Package Terms & Conditions
- Your Build Your Own Show Subscription is eligible for up to 2 show exchanges, or swaps.
- No exchanges allowed 24 hours prior to performance.
- Note: Exchanges are subject to availability and restrictions apply. Upgrade charges may apply if exchanging into a higher-value ticket. There are no exchanges, refunds, or replacement tickets for missed performances.
- If exchanging into a more expensive performance or seating section, you will need to pay the difference in ticket price.
- ECA Special Engagements may not be eligible for early access, discount, or exchange.
- Build Your Own Subscriptions will go off-sale February 2, 2026.
- No Build Your Own Subscription refunds.
- No shows within a subscription may be refunded individually.
- Shows within subscription are subject to change based on artist’s tour schedule, and ECA is not responsible for these potential changes/cancellations.
- Additional discounts may not be added on top of a subscription discount (student, military, etc.).
- Same seat guarantee for annual Full Season Subscription renewal does not apply to Build Your Own Subscriptions.
- Discounts are off the price of the face ticket value. Our historic building preservation fee and processing fee are not eligible for discount.
- ECA is not able to offer payment plans, or partial payments on subscription packages. If you need assistance in securing a subscription please email boxoffice@ec4arts.org.
- Once a show sells out, or a certain price level sells out, it will not be eligible to add to your Build Your Own Subscription.
- You may add on additional shows immediately after subscribing.
- ECA reserves the right to retain a percentage of seats for single ticket sales in each performance.
Ticketing Policies & Fees
- For details on ECA’s ticketing policies, fees, and box office hours, visit our Box Office & Ticketing Information page.