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ECA strives to be welcoming and accessible, with a commitment to ensure that all patrons can enjoy and engage with the performing arts. ECA meets all American with Disability Act (ADA) requirements.
If you have a specific question or would like to request an accommodation be considered, please contact Lori Meagher, Director of Finance & Operations, at firstname.lastname@example.org. ECA staff and volunteers are also available to answer questions and provide assistance at performances.
PATRONS WHO ARE BLIND OR HAVE LOW VISION
All performances, by prior request
Large print programs are available upon request in hard copy at the ECA Box Office, or in advance digitally. These materials are provided free of charge.
Service animals are welcome inside the ECA building and must remain on a leash or in a harness at all times. If you intend to bring a service animal to an event, please notify your ticket representative at the time of purchase so an appropriate seat may be reserved for you (i.e. ECA’s accessible box seats). Fire Department regulations prohibit service animals from blocking entry or exit aisles and/or pathways. To comply with these regulations, you may be asked to relocate to another seat if such a situation occurs. The nearest green space for service animals is ECA’s south lawn along Daley St.
ECA’s Assistive Listening System uses microphones, IR (infrared) transmitters, and receivers that enhance words spoken on stage by separating speech from the background noise. This system amplifies performers and brings the sound directly into patrons’ ears. The receivers can be coupled with headphones, ear buds, or a neck loop (for patrons using a hearing aid with a “T” switch) and may be borrowed from the ECA Box Office. Identification is required to borrow ECA equipment.
ECA Education Matinees and select ECA Presented events, by prior request
American Sign Language (ASL) interpretation, by certified interpreters, is available upon request at all ECA Education Matinee performances and select ECA Presented events. It is ECA’s policy that ASL interpreters stand on the floor on house left of the orchestra level. Please note that requests for ASL interpretation must be received by ECA at least 3 weeks prior to a performance.
Select ECA Presented events Whether you just miss a single word or you have hearing loss too severe to benefit from assistive listening devices, CART (Communication Access Realtime Translation) Captioning can keep you from missing out. Select ECA Presented performances will be captioned, with iPads available to patrons making use of this accommodation. Please note that requests for CART Captioning must be received by ECA at least 3 weeks prior to a performance.
ECA offers disability parking along the north side of the building. Guests are always welcome to drop-off and pick-up guests directly at the front doors of ECA at 410 Fourth Ave. N.
ECA’s seating charts indicate accessible seating, as well as seats that have movable arm rests. These seats allow for a choice in view and ticket price. The Box Office will make every attempt to seat up to three companions in adjacent or nearby seats.
Both levels of ECA’s theatre are accessible by elevator.
Wheelchair-accessible restrooms are located on both levels.
A wheelchair is available free-of-charge on a first-come, first-served basis for transport use at ECA. Patrons may borrow the courtesy wheelchair. Please ask an ECA usher for assistance.